State Farm® Insurance Agent Brittany Freeman

"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Bethany made the quoting process easy and helped you find the perfect coverage. Providing knowledgeable, friendly service is something we take a lot of pride in, and we're so glad you felt supported every step of the way. We’re excited to have you as part of our State Farm family and are always here whenever you need us! "

"Thank you for your kind words and recommendation! We’re so grateful for the opportunity to serve you. Our team is committed to making sure you always feel supported and confident in your coverage, and it means the world to hear that reflected in your experience. We’re always here for you!"

"Thank you so much for sharing your experience! We're thrilled to hear that Tifanie was able to make the process smooth and easy for you. Getting the right coverage at a great rate is exactly what we aim for. We’re excited to have you with us and truly appreciate your recommendation!"

"Thank you Andy for taking time to leave us a review and referring your friends/family to our office. "

"Thank you so much for your kind words! We're thrilled to hear that Bethany made the process smooth and efficient for you. It's great to know she was able to help bundle your policies and save you money—all during your lunch break! We truly appreciate your trust in us and are always here to help whenever you need anything."

"Thank you so much for your thoughtful review! We’re so glad to hear that you feel supported and well taken care of by our team. Proactive communication, honesty, and working around your schedule are all things we truly value, and it means a lot to know that’s been your experience. We’re always here for you—thanks again for being part of our office family!"

"Thank you, Melissa, for your kind words and positive review. We all pride ourselves in what we do and thank you for noticing! As always, we are here for any of your insurance concerns and needs."

"Thank you so much for the kind words and recommendation! We're lucky to have Bethany on our team—she truly goes above and beyond, and we’re so glad you’ve had such a great experience with her. We appreciate your support and are always here whenever you need us! 😊"

"Thank you so much for your kind words! We're thrilled to hear that Bethany was able to assist you and provide you with the coverage you needed. Your recommendation means a lot to us, and we're here to help whenever you have more questions. Enjoy your new coverage!"

"Thank you so much for your kind words! We’re thrilled to hear that Bethany was able to provide you with the personalized service you deserve. Building relationships with our clients is a top priority for us, and it’s wonderful to know you feel confident in your coverage. If you ever need anything else, don’t hesitate to reach out. We appreciate your trust in us!"

"Thank you for your wonderful review! We're so glad to hear that Tifanie has been able to assist you in keeping your family safe. Providing the right support and solutions for our clients is our top priority. If you need anything else in the future, please don’t hesitate to reach out. We truly appreciate your feedback!"

"Thank you so much for your kind words! I’m thrilled to hear that Tifanie was able to go above and beyond to help you with your Jeep insurance. We pride ourselves on our attention to detail and commitment to finding the best solutions for our clients. It’s great to know that you feel well taken care of and appreciated our communication throughout the process. Thank you for recommending our office! If you ever need anything else, please don’t hesitate to reach out. We’re here for you!"

"Thank you for your wonderful feedback! I'm so glad to hear that you had a great conversation with Tifanie. She truly is knowledgeable and dedicated to understanding our clients' needs. We’re excited to work with you as well and ensure you get the best coverage for your situation. If you have any questions or need assistance, feel free to reach out anytime. We look forward to supporting you!"

"Thank you for the great review, Peggy. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! "

"Thank you so much for your wonderful review! We are incredibly grateful for your kind words and the trust you placed in my office and my office staff. It’s heartwarming to hear that their dedication and professionalism made a positive impact on your experience following the tornadoes. We understand how stressful the claims process can be, and we’re so glad that myself, Bethany, Tifanie, Rosemary, and Dawn were able to provide the support and communication you needed. Your satisfaction with the outcome, especially the full roof replacement, is the best reward for our team’s hard work! Thank you once again for recommending our agency. Your support means the world to us, and we’re here for you anytime you need assistance in the future."

"Thank you for sharing your feedback regarding your recent experience with my office. I empathize with the frustration you are feeling during this challenging time, especially with the theft of your prize possesion. The great news is that your car was found and we were will to get it back to you. There was minimal damage to your vehicle and the damage that there was we were wiling to repair through your policy upholding our commitment to you as a customer. Your concerns are important to me, and I want to address them with care. Since you have taken this to a public platform I will respond here; I understand that the claims process can be incredibly overwhelming, and effective communication is essential during such stressful situations. However, I must clarify that during our brief conversation, there were inconsistencies in the information provided, which made it difficult for my team and the claims department to assist you effectively. I appreciate the dedication of my staff and the claims team, who work tirelessly to help our clients navigate these processes. It is crucial for me that every customer feels heard and respected. However, I must also emphasize that mutual respect is a two-way street. I was disheartened by the tone of your voicemail and the urgency expressed, especially during a time when my office was closed for lunch. My team and I strive to provide the best service possible, but we must also prioritize our mental health, well-being and business operations. Disrespectful communication can hinder our ability to assist effectively. My intention during our call was to address your concerns promptly, in line with your request. However, the mounting frustration on both sides led to a breakdown in communication. It was challenging to navigate the situation due to the varying accounts provided. I want to assure you that I am always willing to assist my customers with kindness and understanding, but this is most effective when we can have a respectful dialogue. I appreciate your loyalty to the State Farm corporation over the years, and I am committed to ensuring that our customers interactions moving forward are constructive and positive. Thank you once again for your feedback, not all criticism is positive and when there is room from improvement we don't take it lightly. Your feedback will be taken into account with hopes that our interactions with respectful customers in the future is improved. "

"Tyler, it was great to see you at our Marysville office yesterday. We are so happy we were able to help you with your insurance needs. "

"Scott! Thanks for the review. "

"Thank you for taking the time to leave us a review. We are thankful for you trusting our office for your insurance needs. "

"Thank you for your view. We are happy to hear that Tifanie was able to help you with car and renters insurance. We appreciate you! "

"Thanks Jesse! We are glad Bethany was able to help you with your insurance needs. "

"Thank you so much for your kind words! It truly means a lot. I'm so glad to hear that working together has been a great experience for you—it’s definitely mutual! I’m looking forward to continuing our work together and supporting you however I can. 😊 "

"Karen !! We are so thankful for you and your family. We love being able to help with all your insurance needs. "

"Thank you so much! We truly appreciate your support and kind words. It’s always our goal to provide the best service possible, and we’re so glad to hear it’s been a great experience. We're here whenever you need us!"

"Thank you !! We are thankful for your support and look forward to helping you with all your insurance needs. "