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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Bolin

October 3, 2025

5  out of  5
rating by Linda Bolin
"Always a great experience with this team! I have been very happy since becoming a customer of the agency and appreciate all they do!"
We responded:
"Thank you so much for your kind words! We truly appreciate your trust and are so glad to hear you’ve had a great experience with our team. We’re always here to help and look forward to continuing to serve you!"
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Bill Reiss

September 26, 2025

5  out of  5
rating by Bill Reiss
"10-26-2025 I want to thank Brittany and her associates for getting me a reduced payment every month. If you want an insurance agent that cares about you then Brittany is the place to visit. The associates there are always extremely helpful and professional. They met with me and we went through all of the policies and provided excellent feedback of what options they had. I am very impressed with the staffs attention to detail. I would recommend them to anyone who is living around the Marysville area. I am extremely happy with Brittany and Rosemary. 4-5-2023 The ladies always answer all of of my questions and are very pleasant to work with!!! I would recommend this agent to anyone who needs insurance. They are very honest and that means a lot these days!!! 5-2-2023 It is so nice to know that this agent and her staff can answer any question that you may come up. I am very happy with the service I receive and would recommend them to anyone who has insurance needs!!! Thanks for being honest and so dedicated. 9-10-2023 I have been a State Farm customer for 50 plus years and they have never let me down. Their drive safe program saves you money when you obey traffic laws. It makes for a safe driving experience. Brittany's staff is top notch and can answer even the most difficult questions. If you want a hassle free insurance agent she is your answer. 9- 27-2023 The girls at this office simply rock. They are always on top of everything relating to coverage and answering questions relating to policies. If you want someone who cares about your insurance as much as you do then Brittany and her staff are your go to location!!! Thank you girls for all you do. I can't thank the team enough for everything they do for me. The team really knows the ins and outs of insurance and will guide you in making the policy fit your needs. Thank you again for everything you do for your customers and the community too!!!!"
We responded:
"Thank you, Bill, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Rosemary, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Kellie Taylor

September 26, 2025

5  out of  5
rating by Kellie Taylor
"Brittany & team are knowledgeable, caring & always willing to go the extra mile. You can’t go wrong by choosing to do business with this agency team!"
We responded:
"Thank you for taking the time to leave us a review! We truly appreciate your feedback. Our team works hard every day to make sure we are the best version of ourselves for our customers."
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Tara Manor

September 9, 2025

5  out of  5
rating by Tara Manor
"Switched from Progressive. Immediately saved myself hundreds a month! Outstanding customer service! Overall was a pleasant experience, straightforward, thoughtful and highly recommended."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that you were able to save money while also receiving the service you deserve. Our team strives to make everything simple, straightforward, and personalized, and it’s wonderful to know we delivered that for you. We truly appreciate your recommendation and look forward to continuing to take care of your auto and home insurance needs!"
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Alyssa Segner

September 8, 2025

5  out of  5
rating by Alyssa Segner
"Always a great experience with all the staff! They are more than willing to help you out when needed ."
We responded:
"Thank you for your kind words! We’re so glad to hear that you’ve had great experiences with our team. Providing helpful, dependable service is always our top priority, and we’re grateful to be your choice for auto insurance. We look forward to continuing to be here whenever you need us!"
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Lisa Pyle

September 5, 2025

5  out of  5
rating by Lisa Pyle
"Bethany Sharp with State Farm was Amazing doing business with. She is very personable, professional and very informative. She made signing up for insurance an actual joy and breeze. I recommend anyone to contact her for all your insurance needs! I was also extremely happy with my premium costs."
We responded:
"Thank you for sharing your experience with Bethany! We’re so glad to hear that she made the process easy, enjoyable, and informative while also helping you find great coverage at a great price. We’ll be sure to share your kind words with her. We truly appreciate your recommendation and look forward to being here for all your insurance needs!"
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Wes Holler

August 26, 2025

5  out of  5
rating by Wes Holler
"Working with Brittany Freeman – State Farm Insurance Agent has been an absolute blessing. Brittany is not only a true professional, but she is also deeply committed to her customers in a way that sets her apart from anyone else in the industry. One story that really demonstrates her dedication involves one of her clients who tragically experienced a house fire. Instead of just handling things over the phone or leaving it to paperwork, Brittany personally showed up on-site the very next day. She made sure her customer had their immediate needs taken care of, including clothing, food, and—most importantly—a safe place to stay. That kind of compassion and hands-on support is something you just don’t see every day. Brittany treats her clients like family. She’s always available to answer questions, explain policies in a clear way, and go above and beyond to ensure peace of mind. Her office is friendly, responsive, and truly focused on putting the customer first. If you’re looking for an insurance agent who combines expertise, empathy, and genuine care, look no further than Brittany Freeman. She’s not just an insurance agent—she’s an advocate, a supporter, and someone you can count on during life’s toughest moments. I would recommend Brittany and her team without hesitation to anyone in need of insurance in Central Ohio!"
We responded:
"Thank you so much for your heartfelt and kind words. It truly means the world to me and our entire team to hear that our commitment to caring for our customers is making such a meaningful difference. We believe that insurance is not just about policies and paperwork—it’s about people, their lives, and being there when it matters most. Our dedication to going above and beyond, especially in difficult situations like the one you mentioned, reflects the values we hold dear. We are honored to be considered a trusted advocate and supporter for you and the community. Thank you again for your generous recommendation and for allowing us the privilege to serve you."
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Jeff Colflesh

August 14, 2025

5  out of  5
rating by Jeff Colflesh
"Tifanie Allison is the best there is. Knowledgeable, fast and efficient. She got my quote done expertly, and I'm covered with my new policy less than 24 hours later. Great job, Tifanie!"
We responded:
"Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that Tifanie Allison was able to provide you with fast, efficient, and knowledgeable service. Getting your insurance quote completed quickly and having your new policy in place in less than 24 hours is exactly the kind of customer care we strive for. We’re lucky to have Tifanie on our team, and we’re grateful for the opportunity to help with your insurance needs. Welcome to our State Farm family!"
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Aliyah Ater

August 13, 2025

5  out of  5
rating by Aliyah Ater
"Looking for affordable insurance? Look no further! They have you covered in all areas! Not to mention, this team is absolutely amazing! I have had the pleasure working with Bethany on all my insurance needs! She truly is the best!"
We responded:
"Thank you for the wonderful review! 💬 We’re so glad you found affordable insurance coverage with us. Our team works hard to make sure you’re covered in all areas, and we’re especially happy to hear that Bethany was able to assist with all your insurance needs. She truly is amazing, and we’re lucky to have her on our team. We appreciate you trusting us with your insurance protection and being part of our State Farm family!"
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Missy Hullinger

August 11, 2025

5  out of  5
rating by Missy Hullinger
"Bethany was a HUGE help in getting me a quote and switching my coverages to State Farm. She made the process very easy and had a very quick response time when I had questions. State Farm has good rates but her customer service is what won me over!"
We responded:
"Thank you for sharing your experience! 🌟 We’re so glad to hear that Bethany made the process of getting your insurance quote and switching your coverage to State Farm simple and stress-free. Quick response times and excellent customer service are what set our team apart, and we’re thrilled that Bethany’s dedication helped earn your trust. We’re excited to have you with us and appreciate you choosing us for your insurance needs!"
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Jenifer Weiland

July 30, 2025

5  out of  5
rating by Jenifer Weiland
"I like easy buttons and Bethany helped make things much easier with an easy button. Everyone we've have spoken with in the office, super helpful and friendly. Thankful to be a part of State Farm and Brittany Freemans family. Our experience with them, we see why they are 5 stars (I'd give them 11 if Google would let me)"
We responded:
"We love your review! How kind of you to take the time and share. We are so happy to have you as a customer and appreciate your praises! "
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Debbie Ayers

July 22, 2025

5  out of  5
rating by Debbie Ayers
"Brittany has been our agent since Craig retired. Brittany routinely checks our policies to see if she can save us money on our insurance. In fact I received a text today saying due to savings my car insurance is going down! Woo Hoo! Thank you so much Brittany!"
We responded:
"Hey Debbie! We are so thankful to have you as a customer and appreciate your recognition."
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Amy Shaw

July 18, 2025

5  out of  5
rating by Amy Shaw
"Bethany is amazing!! I contacted the office to have full coverage added to a vehicle knowing that my bill was going to increase. Even though I never asked Bethany to review my policy, she took the time to review it and she informed me that we could lower my bill. With two kids under the age of 25 and six cars that needed coverage, any savings was a HUGE win for me. My monthly bill was lowered significantly! She took the time to show that she really cares about the clients. I highly recommend Bethany!!"
We responded:
"Thanks Amy ! She is a great part of our team and I am so thankful she was able to help with your bill increase and better explain your policy coverage. We are thankful to have you as a customer at our office. "
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Kyle Rausch

July 18, 2025

5  out of  5
rating by Kyle Rausch
"They were able to get me a quote pretty fast and was exceptionally lower than my other insurance policy through another provider. Was able to walk me through all of the discounts and explaining everything clearly. Very easy to work with and kind."
We responded:
"Kyle, thank you for the opportunity to earn your business. Getting a quote on insurance can be confusing and we are so happy to hear our team was able to help you out and explain coverage and discounts clearly. "
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Myron Blish

July 17, 2025

5  out of  5
rating by Myron Blish
"I sat down with Bethany Sharp to do a yearly review of my insurance policies. She was very helpful and informative. She showed me how well my needs were met and a couple of things that were lacking that I didn't realize. She took the time to show me different ways I could write things up to achieve what fit for me. Once again Brittany Freeman's office comes thru."
We responded:
"Thank you for the 5-star review! ⭐ We appreciate your support and are always here if you need anything! 😊"
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Joey Graessle

July 9, 2025

5  out of  5
rating by Joey Graessle
"I had a great experience working with Bethany! She was incredibly friendly, professional, and made the whole process of getting insurance simple and stress-free. She took the time to answer all my questions and helped me find the best coverage for my needs—and she saved me a lot of money in the process! Highly recommend reaching out to her if you're looking for someone who's knowledgeable, helpful, and truly has your best interest in mind."
We responded:
"Joey, thank you for taking the time to leave a review. We are so happy you connected with Bethany and that she was able to get you the insurance coverage you needed. Great coverage is awesome and saving money is better! "
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Angie Dye

July 9, 2025

5  out of  5
rating by Angie Dye
"I love working with this insurance company because they make it so easy! My questions are emailed and quickly responded to by Rosemary. I have never had to take time off work to address any insurance needs. Highly recommended!"
We responded:
"Thank you for your kind words! We're delighted to have been able to assist you with your insurance needs. If you ever have any more questions or require further assistance, don't hesitate to reach out. Your satisfaction is our top priority! Thank you Angie! "
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Courtney Weikart

July 5, 2025

5  out of  5
rating by Courtney Weikart
"Bethany has been great to work with. She is quick to answer my questions and helped us save over $2k on our homeowners insurance! She recently helped us quickly get what we needed to get a home equity loan processed. Highly recommend!"
We responded:
"Courtney!! Thank you so much for your kind words! We're thrilled to hear that Bethany provided excellent customer service by promptly answering your questions and helping you save over $2,000 on your homeowners insurance. It's also great that she assisted you efficiently in processing your home equity loan, we love when we can help customers partner with different companies to find a successful solution. We pride ourselves on delivering fast, reliable support for all your insurance needs. We truly appreciate your recommendation!"
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Chip Detty

July 3, 2025

5  out of  5
rating by Chip Detty
"I had the pleasure of working with Bethany. She’s a gem! Knowledgeable, helpful and kind. I’d give her another 5 stars if I could 😊"
We responded:
"Thanks for you kind review Chip! We appreciate your feedback. "
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Anja Merchant

July 3, 2025

5  out of  5
rating by Anja Merchant
"Tifanie was phenomenal when my husband and I bought our home and needed the policy quote quickly. She was easy to communicate with and made the process smooth. We are even transferring our auto policies to this agency so we can continue to get great service!"
We responded:
"Thanks Anja! We are so happy that Tifanie was able to help you with your auto and home insurance needs. "
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John Story

July 3, 2025

5  out of  5
rating by John Story
"Kind and Courteous Always have answers to my questions great people"
We responded:
"John, thank you for the wonderful review! We are so glad we were able to answer all your questions! We are always here for anything you need!"
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Hannah Burchett

July 2, 2025

5  out of  5
rating by Hannah Burchett
"It was my first time getting my own auto insurance and Tiffanie was so much help and overall super kind and informative"
We responded:
"Hey Hannah! Thank you for leaving Tifanie a review. She is such an amazing part of our team and we are so thankful she was able to help you out. "
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David Schwartz

July 1, 2025

5  out of  5
rating by David Schwartz
"Friendly service, fast responses, cheap and efficient quotes, pleasure to deal with them.."
We responded:
"Thank you so much for your kind words. You have been an absolute pleasure to work with. Your loyalty to our agency is much appreciated . Thank you for being a valued customer of our agency. "
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Ashley Wright

June 23, 2025

5  out of  5
rating by Ashley Wright
"Bethany is the best! She is very good at what she does. Very quick to get back with me and help with my Business Insurance plan! Highly Recommend this office!"
We responded:
"We are so thankful to have Bethany on our team. She is a great team member and highly professional ! We are so glad she was able to help you with your business insurance. "
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Debbie Case

June 17, 2025

5  out of  5
rating by Debbie Case
"Great customer service"
We responded:
"Debbie! Thank you for leaving a review. We are very thankful you took the time and happy to have you as a customer "